— Human Work —

All Writing

 

Everything published on Human Work — across all five lenses. Leadership, identity, systems, and the human side of showing up every day. Start anywhere. Come back often.

April 2026

Engagement Surveys Don't Fail. Silence After Them Does.

Almost every organization I have worked with genuinely wants to understand how employees are feeling. So engagement surveys are launched with thoughtful intent. Leaders encourage participation. Communications emphasize honesty. People are told their voices matter and that feedback will shape the future of the workplace.

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March 2026

Leadership Over Control

Not long ago, a senior leader said something to me with surprising honesty: the leadership skills that got me here are not working the same way anymore.

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Why Performance Ratings Rarely Improve Performance

I have sat in more calibration meetings than I can count. Thoughtful leaders gather with their initial rankings, often with genuine care for the people being discussed. The conversations are measured and professional. Cases are made thoughtfully. Managers advocate for their teams. Adjustments are debated carefully, sometimes down to the smallest distinctions.

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Meritocracy: The Opportunity We Think We Share

Over the years, I have participated in countless promotional discussions. Most began the same way: thoughtful leaders gathered around a table, committed to making fair decisions. Performance histories were reviewed, achievements discussed, and potential debated with genuine seriousness. No one entered those conversations intending unfairness.

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High Performers Aren't Burned Out. They're Overused.

Over more than three decades in leadership, I began noticing something that rarely appeared in performance reviews or engagement dashboards. The people organizations relied on most were not always the ones receiving the most recognition. They were the steady individuals who stepped in when work became unclear, when collaboration stalled, or when timelines slipped.

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